Frequently Asked Questions
What products does Medina Tactical Gear offer?
Medina Tactical Gear specializes in manufacturing and supplying a wide range of tactical accessories, including Tactical Belts, Backpacks, Gloves, Apparel, Gaiters, and modular pouches.
How can I place an order?
You can place an order through our website. For bulk orders or custom requirements, we recommend reaching out to us here for personalized assistance.
Do you offer shipping?
Yes, free shipping on orders over €15, and a flat rate of €3.80 delivery fee for orders under €15. We also offer international shipping to the countries listed in our policies. Shoul you reside in a country which is not listed, please contact us here and we will assist you with the shipping quotation. We have local warehouses in Malta, to better serve our Maltese customers.
How do you ensure the quality of your products?
Quality is our top priority at Medina Tactical Gear. We have a rigorous quality control process in place that includes multiple inspection stages throughout production.
What should I do if I receive a defective product?
If you receive a defective product, please contact us immediately here. Provide your order details and a description of the defect, and our support team will assist you with the return or replacement process.
How can I contact Customer Support?
Our customer support team is available 24/7 to assist you. Please click here to get in touch.
How can I track my order?
Once your order has been shipped, you will receive a tracking number via email from our courier. You can use this tracking number to monitor the status of your shipment through our carrier’s website.
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